Welcome 🙏
The website (astroexcel.com) and mobile application (AstroExcel - Astrology Tools), both hereinafter referred to as the "Platform", are not a registered firm. They are products of AstroExcel Private Limited (hereinafter referred to as "AstroExcel" "We" "us" "our"). All collected data are accessed and managed by AstroExcel.
Updates & Modifications
We may update or modify this Privacy Policy from time to time to reflect changes in our services or legal requirements. We will notify of any significant updates through the Plateform. Your continued use of the Services constitutes your acceptance of the revised Privacy Policy.
Why We Collect Data
We collect various types of data to provide and improve our services, and to maintain your account on the Platform.
Personal Information
We may collect your personal information that you provide directly to us, such as:
- Email Address (for login & alerts)
- Account Password (for login)
- Profile Name
- Profile Picture
- Location (for TimeZone, Prashna, and Region Wise Astrologers List)
- Personal Phone Number (for login & alerts)
- Profesional Contact Links, Numbers and Social Media IDs (Optional)
- Billing information (for paid services)
- Your messages (to communicate with the Platform)
Non-Personal Information
We collect non-personal information automatically for security checks, such as:
- Network information (e.g., IP address, Internet service provider)..
- Browser data, Device data..
- Geolocation data (to verify legitimate access).
- Referral URLs (how you arrived at the Platform).
- Platform usage (to detect unusual activity, e.g., pages viewed, frequency of visits, etc.).
Astrological Information
We collect the information you provide directly to us for astrological purposes, such as:
- Native details related to birth, queries, or events.
- Customized predictions.
Cookies and Tracking Technologies
We use cookies and tracking technologies (e.g., session cookies, persistent cookies, and third-party analytics) to enhance your user experience, and analyze platform usage.
Your Privacy Rights
You have the right to:
- Access, update, or delete your personal & client information (any deletion is recoverable).
- Opt-out of receiving emails & messages by managing your preferences in the Alert menu.
- Disable cookies in your browser settings (some features may not function properly).
Information Sharing
We do not sell or share your personal information for marketing purposes.
However, we may share information:
- With our service providers (e.g., payment processor, hosting server).
- If required by law, to comply with legal obligations or protect our rights.
- In connection with a business transfer, such as a merger or acquisition.
Data Security
We use security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Third-Party Services
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external platforms. Please review their privacy policies for more information.
Children's Privacy
We do not knowingly collect personal information from children. Users provide their data for the purpose of using the Platform for astrological services. Astrology is not bound by age, and users of any age may access the Platform. However, we encourage parents or guardians to monitor and guide their children's use of our Services.
This policy supersede prior policy.
Effective Date - 26 Jan 2025